Identifying patients, staff and students

To make sure we're providing you with treatment and care in a way that's right for you, it's important that we know who you are during your stay in hospital.

Identifying patients

To make sure we're providing you with treatment and care in a way that's right for you, it's important that we know who you are during your stay in hospital.

When you come to the hospital we will give you a unique Royal Marsden number and we will also ask you for your NHS number. Both of these numbers will appear on hospital documentation.

Along with these numbers, we may identify you in two other ways:

  • Staff may ask you to confirm your name and date of birth. This will happen before various procedures such as blood tests and X-rays and before we give you any medication.
  • If you are admitted to a ward or a day care area, we will give you a white name band. Please keep this on at all times during your stay at the hospital.

Identifying staff

You will meet many different staff while you are at the hospital. So you can be sure of who they are, all our staff wear identity badges with their name and photograph. If you are not sure of the name of the person you need to speak to, please ask.

Students and their training

As a postgraduate teaching hospital, we train students and qualified doctors, nurses and therapists in the specialist treatment and care of cancer patients. This means that staff in training (who may be involved in your current or future care) may be present during your consultation with the doctor.

You have the right to choose whether or not you want this to happen. If you don't want staff in training to be present, you should tell your doctor or nurse. Your request will be respected and understood and won't affect the treatment and care you receive at the hospital.