Inpatient discharge: leaving the hospital
Being at home amongst friends and family is vital to your long term recovery. We will work with you to ensure you can go home as soon as possible and you are fully supported in your recovery once you have been discharged from The Royal Marsden.
What happens after my hospital stay?
Before leaving the hospital, there are some things you will need to do:
- Make sure that arrangements have been made for your return home, such as travel plans or a relative or friend to stay with you if necessary.
- Make sure you have any drugs or medicines which you need to take at home, and check that you understand the instructions on the container. You will be given two copies of your prescription.
- Make sure you have any equipment that you are to take home on loan. You will be asked to sign a receipt for this and to return equipment straight away when you no longer need it.
- Check that you have the contact details of your specialist nurse(s) in case you have any questions or worries when you are at home.
Your length of stay in hospital will be estimated when you are admitted, and your medical team will review this each day. It is possible that we may not know whether you will be ready to leave the hospital until the day itself.
When you have been medically assessed by your consultant or a member of their clinical team and are medically fit to go home, we will discharge you.
If you have a GP we will ensure they know that you have left hospital within a day or two.
Leaving the hospital
To help our admissions process run more smoothly we ask that you are ready to vacate your room by 10:00am on the morning of your discharge, and that you make appropriate transport arrangements.
If you are waiting for transport or medication to take home, you may be asked to wait in one of our private patient reception areas.
How do I arrange for support at home?
During your stay in hospital, a nurse will talk with you and anyone else involved in your care about how you are being supported at home. Please let the nurse know if you have already arranged care at home.
If you think you need more help when you go home, the nurse will talk with the Discharge Support Team, made up of discharge coordinators and welfare rights advisers, about how best to plan and organise it.
If you need a medical certificate for work to cover the time you spend in hospital (as an inpatient) please speak to a nurse on your ward.
When you receive treatment at the hospital, we will give you information about when and how to seek advice if you become unwell at home. We will also give you the contact details of the hospital team looking after you.
If you feel unwell at home
Please contact a member of your consultant’s team; they will be available to discuss your concerns, and to liaise with your consultant regarding any immediate issues. You can reach them from 9am to 5pm, Monday to Friday, via the hospital switchboard on 020 7352 8171 (Chelsea) or 020 8642 6011 (Sutton).
At all other times, you should contact the on‑call Clinical Site Practitioner (senior nurse) through the hospital switchboard stating that you are a private patient (contact details on pages 88). They will be able to advise you and refer you to the doctor on call if necessary. You may be advised to come into The Royal Marsden or attend your nearest A&E; this will depend on the nature of your immediate need. If the doctor in A&E thinks you need to be transferred to The Royal Marsden, he or she will contact your medical team.
If you dial 999 the ambulance service will take you to your nearest Accident and Emergency (A&E) department. They will not bring you to The Royal Marsden.