When you receive treatment at the hospital we will give you information about when and how to seek advice if you become unwell at home.
We will also give you the contact details of the hospital team looking after you.
Who to contact if you feel unwell at home
If you are having radiotherapy or chemotherapy or participating in a clinical trial at The Royal Marsden please contact your hospital team. You can reach them from 09:00 to 17:00, Monday to Friday. At all other times, you should contact the on-call Clinical Site Practitioner (senior nurse) through the hospital switchboard. They will be able to advise you and refer you to the on-call doctor or ask you to attend your GP or Accident & Emergency department if necessary.
If you are not having radiotherapy or chemotherapy or participating in a clinical trial at The Royal Marsden please contact your GP. Your GP may then contact your doctors or the Clinical Site Practitioners (out-of-hours) at The Royal Marsden. Your GP can arrange transport to bring you here if necessary.
If you dial 999 the ambulance service will take you to your nearest Accident and Emergency (A&E) department. They will not bring you to The Royal Marsden. If the doctor in A&E thinks you need to be transferred to The Royal Marsden, he or she will contact your medical team to discuss this.