Veteran Aware

The Royal Marsden NHS Foundation Trust is proud to be a Veteran Aware hospital.

Veteran Aware graphic of animated people in armed forces clothing

Our accreditation from the Veterans Covenant Healthcare Alliance acknowledges our commitment to several key pledges, including:

  • Ensuring that the armed forces community is never disadvantaged compared to other patients, in line with the NHS’s commitment to the Armed Forces Covenant.
  • Training relevant staff on veteran specific culture or needs.
  • Making veterans, reservists and service families aware of appropriate NHS services beneficial to them.
  • Supporting the armed forces as an employer.

Armed Forces Covenant

The Armed Forces Covenant is a promise by the nation that those who serve or have served in the UK armed forces, and their families, will be treated fairly.

We signed the Armed Forces Covenant in September 2021 to pledge our support as an employer and health organisation to the armed forces. For full details, please view a copy of our pledge below. 

Ministry of Defence Employer Recognition Scheme

Veteran Aware hospitals support the employment of veterans and reservists in the NHS workforce.

In recognition of our support, we were proud to be awarded the Ministry of Defence Employer Recognition Scheme Bronze award in October 2021.

The Employer Recognition Scheme has Bronze, Silver and Gold Awards for organisations that pledge, demonstrate and advocate support to Defence and the Armed Forces community.

Step Into Health

We are also involved with the Step Into Health scheme. The scheme helps connect members of the Armed Forces community to NHS organisations to receive application support and set up training opportunities, insight days and work placements.

Your care

Please let us know if you or your spouse/partner, have ever served in the UK armed forces so that we can best support your care needs.

Being identified as a veteran in your NHS medical notes will ensure you are able to access specific veterans’ health services. Please email: or call 020 8661 3030.

All veterans are entitled to priority access to NHS care for service-related conditions. However, this is always subject to clinical need and does not mean that you will automatically be treated ahead of others who have a more urgent clinical need.

Veteran’s Gateway

If you are in need of help or support, the Veterans’ Gateway is recommended as the first point of contact for veterans and their families. They are made up of a number of organisations and charities, and will be able to connect you with the right support as soon as possible.

You can contact the Veterans' Gateway by: