Coronavirus (COVID-19): visiting The Royal Marsden suspended

Coronavirus (COVID-19) latest: Visiting The Royal Marsden is still suspended, but we want to reassure our patients, their families and anyone worried about cancer during this difficult time that we are still delivering treatment - the hospital is open. Please see more information here about how we are keeping everyone safe.

Support during Covid-19

Below are a number of resources we offer to help support during this time

Practical Support 

If you require support in and around your home and as well as to get essential items contact;
  • Adult Social Care in the borough or county where you live to request an assessment
You can find your borough/county using this website which will direct you to your local authority and provide contact details.
 
If you require practical support as you are unable to leave your house,  including getting shopping/collecting medication or other essential items, due to self-isolation or social distancing contact; - 
  • Coronavirus Community Hub in the borough or county where you live
You can find your borough/county using this website which will direct you to your local authority and provide contact details for your local Coronavirus Community Hubs.
 
If you require support to make contact with these services and are a patient at the Royal Marsden, please contact your team who will be able to support you to make a referral with your consent.

Dementia and carer services

Dementia and carer services are offering support for people with dementia and their carers’ nationally during the COVID-19 outbreak.

The Alzheimer’s Society 

Alzheimer’s Society Dementia Connect helpline on 0333 150 3456
 
Dementia Connect, from Alzheimer’s Society, is a new personalised support service for people with dementia, their carers, families and friends. The service connects people affected by dementia with free support and advice available by phone and online. During the COVID-19 outbreak they will not be making any face to face meetings.
 
Alzheimer’s Society “Dementia Talking Point” Online community; there is also a COVID-19 forum. Many people have find the on line community to be quite helpful and allows people to chat to others in a similar situation.

Dementia UK

The people who most often contact the Dementia UK helpline are families caring for someone with dementia, whether that be Alzheimer’s disease, vascular dementia, or another type of dementia.
 
Dementia UK are there for anyone who needs one-to-one support and practical solutions; their specialist nurses have the knowledge and experience to understand the situation and suggest answers that might be hard to find elsewhere.
 
Helpline, on 0800 888 6678 or email. Monday to Friday from 9am-9pm and weekend from 9am -5pm.

Carers UK

The Carers UK offers some helpful guidance and tips for carers during the coronavirus outbreak which can be found on their website

Other Support Services

It is recognised that this period can be difficult for everyone for a variety of reasons and several national organisations are continuing to provide advice and support for people who require support, including;
  • Mental Health Support

Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19).
  • National Domestic Abuse Helpline

0808 2000 247  or visit their website
  • Action Fraud 

Including reporting being a victim of a scam or fraud: 0300 123 2040 or visit their website