Quality Report and Quality Priorities
Quality Reports allow staff, public and patients to assess the quality of care we provide.
The dual functions of a Quality Report are to:
- Summarise our performance and improvements against the quality priorities and objectives we set ourselves for 2019-2020
- Outline the quality priorities and objectives we set ourselves for 2020
Our performance against the quality priorities and objectives we set for 2020 is summarised below. You can also:
The quality of care patients and their families receive, and their experiences, are central to all that we do
Performance against quality priorities for 2019-2020
Safe Care Priorities |
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1 | Reduction in healthcare-associated infections (E.Coli and Clostridium difficile) | Partially Achieved |
2 | To maintain or increase the number of patient-safety incidents and near misses that are reported, reducing the percentage of incidents that have resulted in severe harm or death | Achieved |
3 | Maintain the percentage of admitted patients risk assessed for venous thromboembolis | Achieved |
Effective care priorities |
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4 | To develop a new and innovative mortality/palliative care report metric to the Board for assurance | Achieved |
5 | To reduce harm from sepsis | Achieved |
6 | Earlier and faster diagnosis of cancer | Partially Achieved |
Patient Experience |
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7 | To make sure that we are responding to inpatient personal needs | Achieved |
8 | To maintain the percentage of staff that would recommend The Royal Marsden to friends or family needing care | Achieved |
9a | To reduce waiting times at chemotherapy appointments and improve patients’ experiences relating to waiting times | Not Achieved |
9b | To reduce waiting times in phlebotomy clinics and improve patients’ experiences | Achieved |
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