At The Royal Marsden we understand that you may want to request a second opinion to support you in making the best decision about your care.
Whether you have doubts about your diagnosis or your treatment plan, our cancer experts will assist you in making decisions that bring you confidence and peace of mind.
Types of second opinion
Medical record review
What it is: Our consultants can review the medical information about your diagnosis and provide their expert opinion on the most appropriate treatment available for your individual case.
How it works: Complete our simple online form and a member of our team will call you to arrange for you to send your medical records, and to take payment. Once our consultants have reviewed your medical records, you will be sent a personalised report.
What it is: Meet with one of our consultants to discuss any questions you may have about your diagnosis and explore your treatment options in detail.
How it works: Complete our simple online form and a member of our team will call you to discuss your case and arrange a time and location for your consultation.
Cost: Every case is different so there is no fixed pricing.
I have a query about my second opinion. Who should I contact?
Contact the Private Care team on 020 7811 8111 or email firstname.lastname@example.org. The line is open Monday to Friday.
How do I pay for my second opinion?
At present, payments for medical record reviews can only be taken by credit card over the phone. Payment for face-to-face consultation will be managed directly with the consultant at the appointment.
Are there any terms and conditions for the second opinion service?
Yes, the service is subject to terms and conditions. Please read them before submitting a request.
Medical record review
Why are some types of cancer not eligible for a medical record review?
Some cancer types are not appropriate for a medical record review as a patient's medical records will not include all the necessary information needed to provide an accurate assessment.
If your cancer type is not eligible then a face-to-face consultation may fit your needs. If you're unsure, then contact us and we will be able to advise.
What information will I need to provide in advance?
To provide the most accurate assessment, you will need to provide us with all of the medical records relating to your case that you have available.
What format will the medical record review report take?
You will receive a comprehensive written report from one of our world-leading consultants.
How long will it take to get my report?
We aim to send your written report within ten working days of receiving your medical records. If you choose to have your report sent by post then please allow time for delivery.
How will my consultation be arranged?
A member of our team will contact you to discuss your case and arrange your appointment once you have submitted a request using our form.
Where can I have a face-to-face consultation?
Who are your consultants?
We have world leading consultants in a range of specialisms. Use our consultant directory to browse them by specialism and location.
Do I need to prepare for my appointment?
It can help to prepare by considering what you want to get out of the appointment. Here are some questions you may want to ask:
- If the second opinion differs from the original one, why?
- Are there other treatments I could have?
- Do I need any treatment?
- How soon do I need to start treatment?
- What are the benefits of these treatments?
- What side effects, if any, can I expect to have?
- What medicines will I get? What are they for?
- What impact might the treatments have on my life?
- How might other treatments improve my health?
- How long will I need to be treated for?
- Can I work during treatment?
How much will a face-to-face appointment cost?
Every case is different so there is no fixed pricing. When we contact you to arrange an appointment we can discuss your options based on the details of your case.