We have arrangements with some overseas embassies and third parties that allow us to invoice and receive payment directly on behalf of patients.
Where an agreement is in place, we must receive a letter of guarantee before admission and treatment. Correspondence regarding letters of guarantee will usually be managed directly between our staff and your embassy.
However we would kindly ask that you bring your letter of guarantee (LOG) with you to the first appointment when you will be required to register with the Private Care department.
If we don’t receive a letter of guarantee, we will ask you to pay a deposit needed to cover the appointment with the required investigation/treatment in advance. If at a later stage the letter of guarantee is received, we will refund you the money.
Enquiries about paying for your treatment should be directed to the Patient Accounts Team:
Call us: +44 (0)20 7808 2491 or +44 (0)20 7808 2492
Write to us: The Royal Marsden, Fulham Road, London SW3 6JJ
Call us: +44 (0)20 8661 3400 or +44 (0)20 8661 3401
Write to us: The Royal Marsden, Downs Road, Sutton, Surrey SM2 5PT