Keeping everyone safe – Covid-19 advice

On this page you will find information about how we are ensuring the safety of children and young people and what you need to do.

How are we responding to Coronavirus?

We have taken several measures to ensure that patients in The Oak Cancer Centre for Children and Young People can be treated safely.

Attending the centre

Attendance throughout the centre is currently limited to one adult parent (or carer) with the child or young person. Unfortunately, siblings will not be permitted to attend the unit. 

Face coverings

Inpatients and resident parents on the wards in the centre are required to wear face coverings when not in the bays or cubicles. This applies to children over the age of 3 years where possible. Coverings can include a cloth or material covering or a homemade covering.
Patients and their parents/carers attending outpatients and daycare are required to wear face coverings in the outpatient and daycare areas.  This applies to children over the age of 3 years where possible.

We request that you attend with face coverings, however if you arrive without a face covering the front desk will either provide a donated face covering, or a mask.

All Royal Marsden staff are required to wear surgical facemasks in all areas of the centre. This will provide additional protection to patients and further reduce any risk of transmission of COVID-19. 


Inpatient admissions are being tested and parents and patients are required to have pre-admission swabs and results prior to admission.  

Visiting the daycare or outpatient services

Children and young people visiting the daycare or outpatient services are receiving screening calls the day before the visit. This is to check on any household or patient symptoms and make appropriate individual plans with the relevant team regarding attendance.

Social distancing

Where possible, we will be retaining the two metre social distancing rule throughout the centre and all of The Royal Marsden’s sites. 

Public Health advice

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Get in touch

If you have further questions or concerns, please contact your keyworker directly.

More information

You can find more information about how The Royal Marsden is responding to Coronavirus on our information page.