Coordinate My Care helps healthcare professionals share care plans 24/7

Originally created by Professor Julia Riley, consultant at The Royal Marsden, Coordinate My Care (CMC) is a service that allows care plans to be created and shared digitally across London between healthcare professionals.

Coordinate My Care (CMC) is a service that allows care plans to be created and shared digitally across London, both in and out-of-hours, to GPs, community nurses, community palliative care teams, hospitals, hospices, social workers, London Ambulance Service, NHS 111 and care homes.

This ensures that all the health and social care professional teams involved in a patient’s care are connected 24/7. The plan covers patient preferences, where they would like to be cared for, their key contacts, what to do if they deteriorate, their Do Not Attempt Cardio-pulmonary Resuscitation (DNACPR) status and more.

The aim is to give every patient a say in their own medical care. Shared decisions are made by patients and clinicians in the creation of a digital CMC plan. The plan is then approved by their clinician and digitally shared in real time with all urgent care providers. Nothing can be changed or created in the care plan without the consent of the patient.

The original idea came from Professor Julia Riley, consultant in Palliative Medicine at The Royal Marsden and Royal Brompton NHS trusts and the Clinical Lead for Coordinate My Care. The motivation was the uncoordinated care that her terminally ill sister-in-law received and how this led to the patient’s wishes not being recognised.

To find out more about CMC, visit the Care Quality Commission website