Refreshments, drinks, snacks and meals
There is a restaurant and a coffee shop for patients and relatives at the hospital. These offer a range of hot and cold meals, including cooked and continental breakfasts, fresh soup, and pre-packed sandwiches. Pre-order and made-to-order hot meals are also available.
The Friends of The Royal Marsden sell drinks and snack meals in the outpatient areas.
The Cherry Tree Restaurant
Ground floor by the main reception
Open 07:30-09:30 for breakfast and 11:45-14:15 for lunch, Monday to Friday.
The Cherry Tree Café
Ground floor, by the main reception
Open 07:30-19:00, Monday to Sunday.
The hospital has a shop selling sweets, soft drinks, stationery, toiletries and magazines. It is to the left of the main entrance.
A mobile shop visits each ward regularly.
We are a smoke-free hospital. Smoking is not allowed on our premises, in our vehicles, at entrances or anywhere else in our grounds.
We are looking at ways to help people stop smoking. Talk to a member of staff to find out more.
If you see an area or an item that has recently been damaged or broken, please tell a nurse or the member of staff in charge. Our staff will then make sure that our Estates Department is aware of the issue. The Estates Department has staff to deal with any issues during normal working hours, and an emergency call-out service for all other times.
Public telephones and mobile phones
There are public payphones in both hospitals which take cash and credit cards. If you need to use one, please ask a member of staff for directions.
Mobile phone signals can interfere with some types of medical equipment. For that reason, there are clearly signposted areas where we ask patients not to use mobile phones. Please observe these instructions. Our staff use a cordless internal phone system that does not affect medical equipment. When you do use your mobile, please be considerate to others around you.
Although there are no banking facilities at the hospital, there is a cash machine in the main entrance next to the pharmacy collection point. The cash machine takes all main bank cards and there is no charge for transactions unless your own bank charges you.
Branches of the major banks can be found in Sutton town centre.
Newspapers are available to buy from the hospital shops and from a trolley in the wards each morning.
Facilities for disabled patients and visitors
We’ve worked with DisabledGo to create accessibility information for all our departments, wards and services at The Royal Marsden in Sutton.