NHSLA Level 3

The Royal Marsden was successfully assessed against the NHS Litigation Authority (NHSLA) Level 3 risk management standards for trusts providing acute services in February 2013.

This was the first time in our history that this level of assessment was undertaken, and it is the highest possible level under the NHSLA system.

We were assessed against five standards: governance, a competent and capable workforce, a safe environment, clinical care and acute and community services.

About the NHSLA

The NHSLA has a remit to encourage NHS trusts to improve their clinical and non-clinical risk management practices on a cost-effective basis. This responsibility, aimed at improving the safety of NHS patients and staff, is met mainly through the provision of risk management standards which are based on the identified causes of claims.

The risk management standards and assessment process provide a structured framework within which effective risk management activities are focused to deliver quality improvements in organisational governance, patient care and the safety of patients, staff, contractors, volunteers and visitors. The process provides assurance to the organisation, other inspecting bodies and stakeholders, including patients.

The assessment process is undertaken at three levels:

  • Level 1 (Policy): the process for managing risk described and documented.
  • Level 2 (Practice): the process for managing risk as described in policies at Level 1 is in use.
  • Level 3 (Performance): the process for managing risk is working across the whole organisation.