CQC rating

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. It checks all hospitals to ensure they are meeting national standards.

Following a routine inspection by the CQC in May and July 2018, The Royal Marsden’s services have been rated “Outstanding” in both Chelsea and Sutton, for Radiotherapy, Critical Care, and Chemotherapy (Sutton site). The Trust has also been rated "Outstanding" for the quality of its caring environment.

In 2011 The Royal Marsden accepted responsibility for Community Services in Sutton to trial new integrated pathways of care for local people. Sutton Community Services was inspected by the CQC and rated “Good” for Children and Young People, and End of Life Care, with Adult Community Services requiring improvement, principally in documentation and staffing levels.

The CQC currently aggregates ratings across all service areas, and for cancer and community services overall the Trust has been rated “Outstanding”.

The Trust has full accreditation for all its services, and has an exceptional track record of performance in independent staff and patient surveys.  We have a strong focus on continuous improvement and will implement the recommendations of the CQC in line with business as usual.

Read the full report here