BS EN ISO 9001:2015
Every March and September, The Royal Marsden is assessed against the BS EN ISO 9001:2015 quality standard for radiotherapy and chemotherapy services by an external assessor from the British Standards Institution (BSI).
This international standard provides the requirements for a quality management system, which is a framework for an organisation to control its processes in order to achieve objectives such as customer satisfaction, regulatory compliance and continual improvement.
Radiotherapy
Our BS EN ISO 9001:2015 compliance for radiotherapy assesses:
- safety, accuracy and therapeutic effect
- assessment of adult and paediatric patients
- prescription, planning and delivery of external beam radiotherapy
- brachytherapy
- professional and technical support
- administration, including audit, customer focus and service improvement measures.
Chemotherapy
Our BS EN ISO 9001:2015 compliance for chemotherapy assesses:
- our assessment of adult patients
- prescriptions
- planning
- drug reconstitution
- dispensing
- administration of chemotherapy
- professional and technical support
- administration, including audit, customer focus and service improvement measures.