Coronavirus (COVID-19): visiting The Royal Marsden suspended

Coronavirus (COVID-19) latest: Visiting The Royal Marsden is still suspended, but we want to reassure our patients, their families and anyone worried about cancer during this difficult time that we are still delivering treatment - the hospital is open. Please see more information here about how we are keeping everyone safe.

Confidentiality and medical information

The Royal Marsden has a legal duty to keep information about you confidential, secure and accurate

Your personal health information is kept in records written on paper, held on computer, or both. We make sure that all of our records are stored securely at all times.

We will share this information inside the NHS or with outside organisations only if it is necessary for your treatment and care. Anyone who receives information about you from us is also under a legal duty to keep it confidential.

We will not give information about you to organisations such as benefits agencies, employers or the media without your permission unless legally required to do so.

We will make sure, through contract terms and staff training, that everyone who works in or on our behalf understands their duty of confidentiality, what it means in practice and how it applies to all parts of their work.

We are committed to data protection and take great care to ensure that your data is looked after properly. Only staff who are involved in your care will be able to look at your record. If we find that someone has deliberately accessed records about you without permission or good reason, we will take action that may include disciplinary action.

Further information about health information and confidentiality can be downloaded below.