Emergency admission

When you receive treatment at the hospital we will give you information about when and how to seek advice if you become unwell at home.

Patients of the Royal Marsden who are unwell as a result of their anti-cancer treatment can call the Royal Marsden Macmillan Hotline on 020 8915 6899. The hotline is a 24 hour, 7 day service and is delivered by Oncology nurses trained in telephone triage.

When you call the nurse will assess your symptoms and advise you on the best place or person to be seen by. This may be your G.P, within the RMH or Accident and Emergency if necessary. If you are advised to attend your nearest A&E department please advise the team that you are a patient of the RMH and supply them with the Royal Marsden Macmillan Hotline phone number. They can then call to get information about you or your cancer treatment if required, and arrange for you to be transferred when a bed is available at the RMH if this is deemed appropriate by your Oncology team. 

If you are have had Chemotherapy within the last 6 weeks, please check your temperature before you call the hotline. Otherwise please have your RMH hospital number to hand so the nurse can access your electronic patient records during the call.