Student support
As a small team, we strive to create a friendly, personal and supportive environment for our students.
This is an aspect of the learning experience which we take very seriously. Some students may have relocated to London to pursue their studies; others may not have studied for some time; others may just need some guidance with a particular assignment. In all circumstances, our staff members are committed to supporting and assisting you wherever possible.
Tutorial support
All our lecturer practitioners provide students with tutorial support. You can contact them by email or phone.
Office hours for the School are Monday to Friday, 9am to 5pm. Please note, many staff at the School work part time and may not be available throughout these times.
Personal tutors
New students studying on a full programme are assigned a personal tutor. Your personal tutor is the first port of call for your academic queries, but is also available to assist with any matters of a more pastoral care nature. If your particular personal tutor is not available for any reason, someone else will be able to assist in their absence.
Programme leaders
Programme leaders are also here to support and advise you if you wish to talk about matters such as:
- which modules to take
- the appropriate speed at which to study your degree or master’s programme
- which credits you can use from previous study towards future programmes (APL/APEL).
Module leaders
If you have questions about a specific course rather than a programme of study, your module leader will be able to provide tutorial support. This may happen in a group setting or an individual, one-to-one context.
With the assignments that form part of a module, your module leader will not only review the assignment plan and give guidance where required, but will also review your first draft to ensure that you are focussing in the right direction.
Support from other students
Of course, you will also find additional support from your fellow students, whether in the classroom or through online discussion forums and networks.
Students on long programmes elect a student representative, allowing them to feed back to programme boards about any issues of concern. Any actions taken can also be fed back to you through this forum.
Disabilities and learning needs
We can assist any students with disabilities or learning needs such as dyslexia through our collaborative relationship with the Faculty of Health and Social Care Sciences and the extra resources this provides.