Connected – National Advanced Communication Skills (ACST)

Validated by the Faculty of Health and Social Care Sciences at Kingston University and St George’s, University of London.

Who is it for Senior healthcare professionals (band 6 and above)
Duration 2 days
Dates 9 and 10 May 2013 (this course will take place at Princess Alice Hospice, Esher, Surrey)
14 and 15 November 2013
13 and 14 February 2014
24 and 25 April 2014
5 and 6 June 2014
14 and 15 July 2014
Costs £925 for academic years 2012/13 and 2013/14 (overseas student prices will vary)

Course summary

The importance of good communication in cancer care has been highlighted in successive reports, and this course has been established by the National Cancer Action Team (NCAT) to enhance senior healthcare professionals’ abilities to deal with challenging communication situations.

The course, which is facilitated by nationally accredited trainers, includes discussion of the research evidence surrounding communication in cancer care, interactive exercises and role-play in small groups with actors. Participants will practise skills and receive positive and constructive feedback in a safe and supportive environment.

The agenda for the course is set by the participants in response to their personally identified learning needs. Participants are expected to take part in all aspects of the course and must attend both days to receive their certificate from NCAT.

Learning outcomes

  • Increase awareness of own communication skills
  • Explore strategies to improve quality of clinical communication
  • Increase ability to deliver information effectively and explore decision-making
  • Increase confidence in responding to difficult communication situations
  • Enhance inter-professional communication

For full details of the course please see the Connected website at www.connected.nhs.uk.

Entry requirements

Applicants should be senior healthcare professionals (band 6 and above) who are working with people affected by cancer.

Further study opportunities

On completion of this course participants have the opportunity to apply for the Enhancing Communication Skills in Cancer Care three-day master’s-level top-up course. Please contact the School for further details.


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www.royalmarsden.nhs.uk/education/school/courses/connected

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